Rupiah89 Privacy Policy – Data Protection for Malaysian Members

Rupiah89 collects various types of information from our members for the purposes set out in this policy. We only collect what is genuinely necessary to provide you with a safe and reliable service.

Information You Provide Directly

• Registration information: Full name, Malaysian phone number, email address, date of birth, and password (stored in encrypted form, unreadable by anyone).
• Identity verification (KYC) information: A copy of your Malaysian identity card or passport, and occasionally a selfie for facial verification — collected only when required to process a withdrawal or verify your account.
• Payment information: Payment method details you use, such as bank account numbers, registered e-wallet phone numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow), or FPX internet banking information. We do not store your full debit/credit card number.
• Communications: Records of live chat conversations, emails, and any other communications you initiate with the rupiah89 support team.

Automatically Collected Information

• Device data: Device type (Android, iOS, desktop), operating system, device model, unique device identifier, and screen resolution.
• Network data: IP address, internet service provider (ISP), and geolocation data at the state or city level (not precise GPS location).
• Usage data: Pages visited, games played, session duration, activity timestamps, betting history, and usage patterns on the rupiah89 platform.
• Cookie and tracking data: Information collected through cookies, web beacons, and other tracking technologies (see Section 5 for more details).

Data collected by Rupiah89 is used for legitimate and necessary purposes to operate the platform properly, ensure member safety, and comply with applicable legal requirements.

For marketing communications — such as new bonus announcements, sports promotions, or special offers — rupiah89 only sends these to members who have given their explicit consent. You may withdraw this consent at any time through your account settings or by contacting the rupiah89 support team, with no negative impact on the services you receive.

Rupiah89 does not sell members' personal data. However, there are limited situations where we need to share information with selected third parties for platform operations. Below is a full list of those circumstances.

Trusted Service Providers

Rupiah89 works with carefully selected third-party service providers to help us operate the platform — including server infrastructure providers, payment processors, game software providers, and analytics services. All providers are required to sign strict data protection agreements and may only use shared data for the specific purposes defined.

• Payment processors: To verify and process deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX internet banking. These processors only receive the data necessary to complete each transaction.
• Game software providers: Slot, jackpot, Live Casino, and other game providers may receive anonymous session identifiers for technical purposes. They do not receive any of your personally identifiable information.
• Anti-fraud services: A third-party fraud detection system that helps us identify suspicious activity and protect Rupiah89 member accounts.
• Cloud and server infrastructure: Cloud computing service providers that store our data in secure environments with strict access controls.

Legal Requirements

Rupiah89 may be required to disclose member information to authorities or regulatory bodies if mandated by Malaysian law, a court order, or a valid regulatory requirement. In such situations, we will endeavour to notify you in advance where permitted by law.

Rupiah89 invests seriously in security infrastructure to ensure that the personal data of Malaysian members is protected at every stage — in transit, in storage, and during processing.

Technical Security Layers

• Encryption in transit: All communication between your browser or app and Rupiah89's servers is encrypted using TLS 1.3 with a 256-bit SSL certificate. You can verify this by checking the padlock icon in your browser's address bar.
• Stored data encryption: Sensitive data such as payment information and KYC documents is stored in encrypted form in our database. Your password is never stored in plain text — it is processed through a one-way hashing function that cannot be reversed.
• Layered access controls: rupiah89 uses role-based access control (RBAC) — staff can only access the systems and data necessary to carry out their specific job responsibilities.
• Two-factor authentication (2FA): Rupiah89 supports two-factor authentication for member accounts. We encourage all members to enable this feature in their account settings for added protection.
• Continuous security monitoring: Our systems are monitored 24/7 using intrusion detection and prevention tools (IDS/IPS) to identify and block security threats in real time.
• Regular security audits: rupiah89 conducts regular penetration testing and security audits by independent third parties to identify and address any vulnerabilities before they can be exploited.

Security Incident Response

Even with all security measures in place, no system can be fully guaranteed against every threat. In the event of a data breach affecting members' personal information, Rupiah89 is committed to notifying affected members within a reasonable timeframe, explaining what happened, what data was involved, and the steps we are taking to address the situation.

Rupiah89 uses cookies and similar tracking technologies to keep the platform running smoothly, improve the user experience, and analyse usage patterns. This section explains exactly what we use and why.

Types of Cookies We Use

• Essential cookies (required): These cookies are required for the Rupiah89 platform to function correctly. They manage your login session, maintain security, and store basic preferences. Without them, the platform will not work. This type of cookie cannot be disabled.
• Functional cookies: Stores your preferences such as language selection, display settings, and account configuration so you don't have to reconfigure them each time you log in to rupiah89.
• Analytics cookies: Helps us understand how members use the platform — which pages are visited most often, where members spend the most time, and where technical issues may occur. This data is used in aggregate, anonymised form to improve the Rupiah89 platform.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying duplicate accounts and suspicious login attempts.

Managing Cookies

You can manage and control cookies through your web browser settings. Most modern browsers let you view, delete, and block cookies. However, disabling essential cookies will affect how the Rupiah89 platform functions and may prevent you from logging in or using certain features.

As a Rupiah89 member, you have clear rights over your personal data. These rights are aligned with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA), and we are committed to making it easy for you to exercise them.

• Right of access: You have the right to request a copy of the personal data we hold about you. Data access requests are typically fulfilled within 14 working days. Send your request to support@rupiah89.best with "Data Access Request" in the email subject line.
• Right to rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. For basic information such as your phone number or email address, you can update it yourself through your Rupiah89 account settings.
• Right to erasure: You may request deletion of your personal data. However, we may need to retain certain data to fulfil legal obligations, resolve disputes, or for legitimate security purposes. We will inform you of which data cannot be deleted and the reasons why.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving your objection, Rupiah89 will cease using your data for that purpose immediately.
• Data portability rights: You may request your personal data in a structured, machine-readable format (such as JSON or CSV) for transfer to another platform. This right applies to data you have explicitly provided to Rupiah89.
• Right to withdraw consent: Where Rupiah89 processes your data based on your consent, you may withdraw that consent at any time without affecting any processing that took place prior to the withdrawal.

To exercise any of the rights above, contact the rupiah89 team via in-platform live chat or by emailing support@rupiah89.best. We may need to verify your identity before processing your request to ensure we do not disclose your data to the wrong party.

Rupiah89 retains your personal data only for as long as necessary to fulfil the purposes set out in this policy, or to meet applicable legal and regulatory requirements.

• Active account data: For as long as your account remains active on rupiah89, your basic profile data will be retained to allow you full use of the platform.
• Transaction and betting data: Financial transaction records and betting history are retained for a minimum of 5 years from the date of each transaction, in compliance with Malaysia's financial and anti-money laundering (AML) legal requirements.
• Support communication records: Live chat conversations and emails with the Rupiah89 support team are retained for 2 years from the date of the last communication, for reference and dispute resolution purposes.
• KYC data: Identity verification documents are retained for 5 years after account closure in accordance with legal compliance requirements.
• After account closure: When your account is closed, Rupiah89 will delete or anonymise data that is no longer required within 90 days, except for data that must be retained for legal reasons.

If you have any questions, concerns, or wish to exercise your privacy rights, do not hesitate to reach out to the Rupiah89 team. We are committed to responding to all privacy-related enquiries seriously and promptly.

• Live Chat: Available 24/7 within the Rupiah89 platform — the fastest way to handle general privacy enquiries.
• Email: Send detailed privacy inquiries to support@rupiah89.best. Please include "Privacy Enquiry" or "Data Request" in your email subject line to help us process your request faster.

Rupiah89 reserves the right to update this Privacy Policy from time to time to reflect changes in our data protection practices, legal requirements, or the services we offer. Members will be notified of any significant updates via an in-platform notice or registered email. The date of the latest revision is always displayed at the top of this page.